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Keith Wilkinson's avatar

keithwilkinsonconsultjng began simply as a business venture and devolved simply into a toolong email address. 🙄😊

Carl A. Jensen's avatar

Thanks so very much for this post. It illustrates some of the dynamics that lead to the well documented disconnects between leaders and followers, as well as between the "elites" and the general population. It applies not only to government and politics but also to academia, religious institutions, social service agencies, healthcare, professional organizations, etc.

The tendency is for leaders to blame followers for not recognizing that leaders know better and should be trusted. In fact, this is often an error that followers make. However, it is an error that arises more when leaders lose mission focus, fail to listen to and understand their constituencies, and act more in togetherness with their peers than in responsiveness to their communities.

One unpopular application of natural systems theory is that if I am in an enduring relationship that is conflicted, then it is very likely that I in some way am contributing to the problems and that I need to identify and correct my own errors. Of course, this is a version of "Take the log out of your own eye first, before you take the spec out of the other's eye" (slightly paraphrased quote from Jesus).

This is much more difficult to do in organizational settings in which the opinions of superiors and peers are focused on institutional survival and alliances with those who are likeminded. Then blaming the disillusioned and doubling down on proving them wrong becomes the reaction of choice.

Ironically, this is what often threatens institutional survival most. The more that the marketplace is decisive, then the more that loss of mission focus becomes fatal. The exceptions are when the market favors a revised mission, but the market rarely favors an organization which makes institutional survival it's primary mission.

The remedy is both simple and challenging. Mission first.

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